2 days ago, Joan Soon left a negative review of Crab in da bag on FB because she felt that the crab that was served to her was small and not worth the price.
Who knew a simple review would blow out of proportion after the management of crab in da bag responded to her complaint by playing the victim and defending themselves with CCTV footage of their customer's experience. But the most low blow was that crab in da bag actually went to find out personal details of the customer and even brought up her workplace and said that they have always supported Citibank promotions and she should not have given them such a shallow review.
What do you think of crab in da bag's spiteful response? Will you still want to eat there?
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