Dear Editors,
My good friend had recently gotten married, and we were chosen to be her bridesmaids. We had a tough time deciding on our matchy dresses, so the bride decided to go with Fanurly Couture, a "well-known designer", at Tanjong Katong Complex for made-to-measure dresses for us.
We had one meeting to pick the colours, design our dresses and that was it. At our one and only fitting session, I wasn't too happy with my dress and voiced out my concerns, but "designer" was too busy with another client. Since I was really tired, I chose to bring the dress back home, try it on again and have other people be the judge.
Two days after collecting the dress, I wanted to try it on again. I inspected the hemmings and everything else, I wasn't impressed. I thought ironing them out will help, but nope. I tried on the dress, took a really long time figuring out what was wrong with the dress, and I finally saw it all. I discussed with the other bridesmaids and we decided to send back to her to have them altered. I have attached pictures of the said dresses as proof.
I contacted the "designer" to arrange for alteration. She asked me to come back on the 31st of December to have my dress altered. So, I got back from my vacation and immediately went over to TKC. I checked their operating hours were till 9pm. I arrived at 6.50pm, to find the shop CLOSED.
The wedding was on the 1st January, and we had to look for someone who was willing to work on our dresses at the eleventh hour, on the night of New Year's Eve! This particular designer had to reconstruct the entire dress to salvage as much as possible and it costed us a bomb! Talk about ruining someone's year end. I kindly requested for a reimbursement from Fanurly, since I believe it was her fault. She had asked me to come on the 31st, but her shop was closed. So a conversation over Whatsapp ensued.
I am not here to ruin someone's business, but if a person is being irresponsible and unprofessional after being given the trust, other prospective clients should know. She pushed it by being defensive from the very beginning and refusing to come to an amicable settlement. I demand for a refund and a reimbursement for my alterations. In return, she can have the dress to be a constant reminder of a job terribly done and as a motivation to improve.
Disappointed Brides Maid
A.S.S. Contributor
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