Dear Editors,

Unhygienic food from DIN TAI FUNG ! The purpose I wrote this is to let everyone aware that even a restaurant also got unhygienic food .

I need to report on the dead fly I found in my Kai Lan vegetable which I purchased from Din Tai Fung at Jurong Point on May 6th .I was having my dinner and was disgusted to find in my meal a dead fly. This is not the hygiene I expect from a restaurant .

This is so called a restaurant awarded H.K Michelin Star ? I feel ashamed of the environment at Jurong Point Din Tai Fung . I hope there will be immediate action taken.

J
A.S.S. Contributor

Dear A.S.S,

Yesterday, I went to NEX Cold Storage wanting to buy steak from the counter, but the counter was close. For the first time, I bought pre-packed steak.

The side facing outside looks quite nice.

As you can see from the photos, the other side facing the styrofoam was grey.

Is this safe to eat?

Even though it was labelled special offer, the staff should ensure that the meat is safe for consumption.

Waste my time. Now I have to throw it away and go to NTUC to buy another one.

Leon Chua,
A.S.S contributor

At Quan Sheng Wanton Noodles Stall at 37A Teban Gardens Road, the prices of the dishes have not been raised for 20 years.

Not only that, the lady boss, Madam Wong refuse to cut down the ingredients for her dishes. She sells prawn mee, laksa and wanton noodles.

The dumpling noodles are sold for $2.50.

Madam Wong explained that most of her customers have been with her for a longtime and she will not increase prices if she can help it.

“There are many old people in this estate. They don’t have much to eat, and some don’t have much money. For these elderly, a S$2 bowl of noodles is cheap and they can feel full after eating.”

Dear A.S.S,

On 11th May 9.05 am (today) at Tiong Bahru market area.. PA1095A just don't know how to park.. Parked in motorcycle lots..

He even got the cheek to tell me he will park the car lot tomorrow opposite the bike lot instead of moving it now..

Such an inconsiderate and selfish driver!

A.S.S Contributor,
Ng SirKiat

Dear A.S.S,

I’m writing this concerning medical cost of a vet practice here.

We brought our dog to Doctors Beck and Stone (formally known as ARVRC-Animal Recover Veterinary Referral Centre) for his eye treatment in Jan this year. He was prescribed to continue with two eye drips, Trusopt and Ganfort costing $35 and $26 respectively.

In early Apr, we brought our dog for his eye check and again was prescribed with the two similar eye drops. But here came the shocking news. The cost has suddenly escalated within a span of 3 months to $140 (5 ml) and $120 (3 ml) for the same vol. An increased of 292% and 364% respectively. We were completely astound and speechless.

We have never doubted their professionalism and were considered our family pet doctor and has entrusted our dog to them on countless occasions. All along we have trusted their pricing without question. But the latest surged in price for the two tiny bottles of eye drops jolted us. For the first time, we were not prepared to pay for the exorbitant price tag, instead we requested for a prescription so that we can purchase at hospital pharmacy. The prescription alone cost $18 !

Eventually, we purchased similar drips at hospital pharmacy, costing $34 and $36, a huge savings of 314% and 237% respectively.

We wrote to them requesting them to enlighten us why the huge discrepancy in the price. If it was one off visit, I would not bother to seek better understanding. But they are our family pet vet. Regrettably, one month has passed and they have ignored.

Ironically, they have proudly display their “values” in their website.
#2 – We offer good value, with consistent high and unrivaled service quality. Our fees are transparent and identical for all per owners.
#8 – We respond to all inquires within 48 hrs.

Sadly, none of the values were adhere to concerning my case.
Are vet practices governed by any medical council on pricing ethics?

Dave Dave,
A.S.S Contributor

TAMPINES ROVERS 1
(Yasir Hanapi 31)

SELANGOR 0

In the end, more fans turned up at the 55,000-seater National Stadium, and so did Tampines Rovers.

Needing a win to progress to the Round of 16 of the AFC Cup for the first time since 2011, a feat last accomplished by an S.League club in 2012 via Home United, the Stags rose to the occasion in front of 11,875 to beat Selangor 1-0 in their final Group E match.

It was also the perfect retort to Selangor coach Zainal Abidin, who had claimed in the pre-match press conference that "the (standard of the) Malaysian league is higher than here (Singapore)."

As the Malaysia Cup holders returned home with their tails between their legs, with some of their 200 travelling fans heckling their team after the final whistle, Tampines started dreaming of bigger things to come in Asia's second-tier club competition.

As Group E runners-up, they will next take on Group G winners Mohun Bagan in Kolkata. The Indian side had earlier beaten Tampines 3-1 in the AFC Champions League qualifiers.

But Tampines coach V Sundramoorthy said: "We know Mohun Bagan's strengths as we played them before. We want to go there, get the win, and push as far as possible in this competition."

Amid doubt that the storyline of the Singapore-Malaysia rivalry has worn thin, the actual attendance figures were encouraging, considering this was a weekday evening match.

And indeed, it was a throwback to the good old days when players supposedly played not for money but for pride and the team they represent.

At least it seemed that way for Tampines, who have been the subject of some scrutiny after chairman Krishna Ramachandra admitted his club are facing cash-flow issues; it is understood there was no promise of big bonuses to win this match.

And yet, the Stags responded.

They kept their shape well and made good use of the length and width of the pitch to trouble their opponents, whose local players did not show as much drive as their imports.

Tampines goalkeeper Izwan Mahbud showed just how good a goalkeeper he was when he tipped over Robert Cornthwaite's 23rd-minute header, before keeping out Mauro Olivi's free-kick in first-half added time to keep his fifth clean sheet of the season.

In between, Yasir Hanapi curled an absolute beauty into the top corner with his left foot in the 31st minute for his fourth goal this year.

The central midfielder also put in a barnstorming shift in the engine room, snapping at heels, breaking up play winning possession, and launching attacks, deservedly winning the Man-of-the-Match award.

Former Arsenal and Liverpool winger Jermaine Pennant also had a lively outing on the flanks, drawing fouls and going on slaloming runs to thrill the fans.

The only Tampines player who had a cause to complain was striker Billy Mehmet, who appeared to receive a second yellow card and was sent off for what looked like a case of mistaken identity, as Mustafic Fahrudin looked like the initial aggressor in a melee in the final minutes.

However, in general, it was a very accomplished performance from the Singaporean side that should bode well as the S.League seeks to emerge after years of mediocrity.

Selangor, on the other hand, are now left to pick up the pieces, as they don't look capable of breaking Johor Darul Ta'zim's dominance in the Malaysia Super League.

Zainal, who was naturally testy after having egg thrown on his face, declined to field questions about the referee's performance or about his earlier claims.

All he would say was: "We gave away a goal and had a tough time looking for the equaliser. We had chances but we couldn't convert.

"So well done to Tampines, but bad luck for us."

Meanwhile, Balestier Khalsa, the S.League's other representative in the AFC Cup, lost 4-0 away at Hong Kong side Kitchee and are eliminated after finishing third in Group F with seven points, an improvement from the three points they won in the debut campaign last year.

TAMPINES ROVERS: Izwan Mahbud, Noh Rahman, Mustafic Fahrudin, Afiq Yunos, Shakir Hamzah, Jermaine Pennant (Ismadi Mukhtar 81), Izzdin Shafiq, Yasir Hanapi (Kwon Jun 84), Shahdan Sulaiman (Fabian Kwok 90), Hafiz Sujad, Billy Mehmet
SELANGOR: Khairulazhan Khalid, Azrif Nasrulhaq, Shahrom Abdul Kalam, Robert Cornthwaite, Raimi Nor, Andik Vermansyah, Veenod Subramaniam (Adam Nor Azlin 68), Nazmi Faiz, R Gopinathan (Ahmad Hazwan Bakri 60), Patrick Wleh, Mauro Olivi

Photo credits: Leo Shengwei

Dear A.S.S,

I was introduced by a friend to shop at The Bespoke Club at Suntec City. On the website, it stated that their operation hours are from 10.30 - 8.30pm.

On 1st and 2nd May 2016, I reached at 8pm but the shop was closed. I even asked the Suntec Information Counter on the shop opening hours and they were not aware of any changes or special arrangement.

I wrote to the company's FB Pages and received a reply that there was a "misunderstanding". However, when I asked what "misunderstanding", they deleted away my comments. I screenshot and pasted the comments, the company blocked me from commenting. Is this right that a company blocked people when they merely brush off customer's comments by saying it's a misunderstandinv without further explanation?

Don't shop at The Bespoke Club. Lousy service.

Darius Low
A.S.S Contributor

Dear ASS,

Went to visit a friend of mine at Ng Teng Fong Hospital and was in my car. After switching on my car and was abt to charge my handphone before going off when suddenly this guy knock on my car door.

When I asked him if there is anything he then asked me to switch off my engine assuming that Im in the car enjoying the aircon. He claimed himself to be NEA officer but failed to show me any identification.

Started to take photo of my car claiming gonna issue me with a summon. But all I see at his van is registered under L THOMSON HEALTHCARE IND. And so he said the moment I start my car I would have to move.

Dunno which law hes referring to. And the best part is when I called the Company to do a complaint it seems hes e boss and say he knows who I am as e caller. Hhmmm...so is he trying to impersonate as an NEA Officer??

Too many people very free picking up trouble nowadays or too many stress people??? Anyone knows him so that I can know what is his problem????

Asri
A.S.S. Contributor

<Facebook post by Singapore Workforce Development Agency>

It has come to our attention that some individuals / organisations have reached out to members of the public offering cash in exchange for the use of their SkillsFuture Credit.

WDA takes a serious view of any individual or organisation that abuses the SkillsFuture Credit scheme and will not hesitate to act against those who contravene our guidelines and terms on the use of SkillsFuture Credit.

The public is advised to visit the official SkillsFuture website at www.skillsfuture.sg for all SkillsFuture Credit transactions and claims.

Should you be contacted by individuals or organisations offering such suspicious offer, please inform us at the official SkillsFuture SG Facebook page, or at https://portal.wda.gov.sg/feedback

Dear A.S.S,

I wish to share this to raise awareness.

As we all know, it has been very hot in Singapore. My friend sent me this picture of a dog left by itself in a car. Even thought the windows are slightly lowered, we all know that it is always hotter inside a car.

The person who took the photos left after waiting for a few minutes. When he left, the dog was still doing okay.

To all pet owners, pls don't leave your pets in a car. You wldn't do this to yourself. Don't do this to your pet.

Andrew Tay
A.S.S Contributor

This happened a few days ago. My friend bought orange juice from BreadTalk at ChinaTown Point.

After we had left, she turned to the back of the bottle and realised that the juice had already expired.

I hope BreadTalk will train their staff to pay more attention to the expiry dates of their products.

What if a parent had given the expired juice it to a child?

Cycling community of Singapore!

I need to find my hero from this morning - blow out in my tyre - he rescued me and gave me his inner tube. In my panic I forgot to pay him.

So if any of you know a guy who rides a cream and black racer who helped some muppet out this morning please can put him in touch!

<Facebook post by Thanaraj>

I was at Waterway Point when a passerby commented. "So cute. A Chinese kid, an Indian kid and a Malay kid playing together.". To which I replied, "I only see 3 Singaporean kids playing with one another.".

She just smiled and walked away...

Dear ASS,

i just took a tigerair flight back from bali which was delayed more than 6 hours and and they are claiming flat out that it is less than 6 hours even though there is proof of this. i'm unable to claim insurance becos of this since they are refusing to write a letter of documentation to my insurance

the point is not about the money = only about 100$. the point is that tigerair is just taking me and other people out there for a ride without being responsible for it.

my flight is TR2289. i touched down at 4.03am. the original flight time is 7pm Bali from denpasar. the flight time is only 225hrs tops which means that i took off at around 130am bali time but they claim that the flight took off at 1210am bali time tigerair claims therefore flight delay only 5 hour 10 mins when in fact, it's 130am - 7pm= 630hrs delay anything more than 6 hours delay; i can then claim insurance sending over my boarding pass

Edmund
A.S.S. Contributor

<Facebook complaint by Alan Chong>

About an hour and a half ago, outside Yishun Central SingPost. Not only did the driver of SJT5426Z parked in reserved lots for handicap drivers, he must occupy TWO handicap parking lots!

The car behind him came as I was taking photos, driven by a handicap driver with a Blue label. It hurts me to watch the handicap driver struggle to park into the remaining half a lot, turning the steering wheel over and over, bending his body, twisting his head in discomfort while he tries to park in a lot he has the privilege to park in.

If that's not bad enough, SJT5426Z's rear end sticks out of the lots, and was causing inconvenience to passing cars. Trucks had to maneuver around it. SJT5426Z, you champion!

<Facebook post by Charmaine Kuah>

WEIRD CHINESE GUY STALKING ME & MY SON. Yes i have reported to the police.

Why a lot of weird things happening to me lately. After i picked my son up from infant care, we went to Tiong Bahru Plaza as he's fussing for milk already. I hurriedly went to the nursing room right beside Kopitiam level 3 & started to nurse him. After nursing him, i took out my pump to express milk. While expressing milk, there was a knock on the nursing room door, then a man's voice. I not too sure what did he say, but when i answered, "yes?" He walked away. I thought nothing of it, just weird to have a guy knocking & didn't say things like "my baby need the room" or whatever, just simply walked away.

So after i was done with my stuffs. I packed up & put Z back into his pram. I wanted to go to the Popular book store to get non toxic paint for Z as i want to make a bookmark out of his handprint. When i left the nursing room, & walked out towards Popular, this guy was waiting outside the Kopitiam, near the toilet, looking at us, but yeah, I thought maybe just looking at Z or looking out for someone that suppose to come out of the toilet, etc. So we continued & i thought nothing about it. So i went to look for the non toxic paint, which sadly, Popular didn't have, i asked the staff to help me look for it. Went on to find a nice book to write stuffs.

When i am looking at the book, flipping & everything. Suddenly this man, stood beside me, started to flip through books too. But stood very closely to me. After all it's a bookshop. Of course people will look at the same thing as you right?? WRONG! I looked up, as i had the uneasy feeling of someone looking at me. That man that was outside looking at us right beside me! I was shocked. Just nice, the staff came over & told me they didn't have non toxic paint, but have non toxic crayons & colour pencils, i took the crayons & thanked her, she left, & I quickly took the book i needed, & walk to another aisle.

I went to a file aisle, pretending to look at files. & there he is! Again! After that i walked to the kids' aisle, where all the kids' toys, books are, & he came too! Right behind Z! I took out my phone & told Z loudly, "Lets selfie & send to Daddy okay?" I took a picture of Z & the man standing directly behind Z's pram. Then i walked away, & decided to take a video. I set on video mode, place in Z's pram, pretending that Z is watch video & walked around. From the SS, you can see the man repeatedly looked at us, & video he was obviously following us wherever we went! Seriously creepy.

After the video ended, i announced loudly that we're going to pay money & head home to Z. Then i went to the counter & paid for my items. I took a blur photo of him standing somewhere he can see me, pretending to read a book. I turned & told the staff that someone was following me, & told her to help me look out if the man in blue, wearing specs followed me out when i leave the shop. Which, he did! I ran to the other side where Nail Palace is, & hide behind the escalator, i saw him speed walking out of Popular & looking around, left right & then straight at me! I quickly take a step back to hide behind the escalator, but when i saw him walking towards us, i quickly walked the other direction & back to the outside of Popular. He saw me staring at him,i guess he knew that i already noticed him, & he quickly ran into the toilet area. I think there have a lift out, he might have ran away from there.

I was so scared that i was shaken badly. I reported it to the guard & they advised me what to do & i also reported to the police. They told me that maybe because i wore sleeveless that was why the man attracted to me & kept following me. I was wearing a romper for god's sake. I kept feeling that the man have been following me all the way back home, i kept looking back. Luckily he really didn't follow, or else. I really don't know what i will do. The most scariest people in the world are the mad ones, they have nothing to lose.

Dear ASS Editors,

My experience at Singapore General Hospital (SGH) & KK Women's and Children's Hospital (KKH)

My ordeal started on 6 May 8.30am, I went to Bukit Merah Polyclinic with an acute pain on the left side of my lower abdominal and was quickly assisted to the emergency room and given a jab of pain killer. BMP called for an ambulance and I was sent off to SGH at Abt 8.45am.

At A&E department of SGH, I was registered and had my blood,urine and X-RAY tests aroud noon but results showed nothing positive. So a gynaecologist, Dr Ng Yan Shun was asked to exam me. He attended to me at 6.30pm and we went thru series of examination including speculum, finger & transvaginal scan. Dr Ng said nothing was conclusive and he was sure my pain was not related to any gynaelogical issues but more bowel related issues. He then ordered an ultra sound, which could only be done 2 months later on 5 July and I was sent home with a bag of pain killers (generic panadol).

On the 7th May, after eating my breakfast, the pain reocurred and I took 2 panadols given by SGH but the pain intensified and there was numbness around my upper left area. I went back to SGH A&E at 11.30am only to be told I have to pay A&E Fees again since my check in time yesterday was 9am,which was almost 9 hours wait to see a gynecologist. I was not willing to wait again at SGH and proceeded to Raffles hospital (RH) A&E.

Raffles Hospital for private ultra-sound

At RH, I was immediately given a jab of pain killers and advised to do an ultra sound, (as per SGH’s proposal my ultra sound is two months’ away). During the one hour ultrasound, the radiologist saw a huge mass next to my left ovary. The mass is 10.5 x 9 x 6cm and must be removed.

This cyst was not detected by the doctor at SGH

A MRI is required to further confirm what the mass could be so I ask RH to refer me to KK Women's and Children's Hospital, which is a government hospital and thus is subsidized by my Medishealh.

KK Women's and Children's Hospital (KKH)

At KKH, I was admitted but was told that MRI will not be available in the weekend and I would only be provided with pain management until Monday. On Monday 9th May, I was told the earliest MRI could only be on Thursday but I told them that I m in extreme pain, with spottings and numbness on my thigh so KKH manage to do the emergency MRI at 1.30pm on Monday.

The doctor at KKH confirmed the MRI results and my growth is Endometriosis and for its size I have to do a open operation instead of key hole. After explaining the complications, again I was discharged and the hospital scheduled my operation for 2 weeks later on the 23rd May. Even with extreme pain (which persisted even with pain killers), bleeding (light spottings) and numbness, I was told that's the earliest date for surgery since the surgeon in KKH only works on Monday and operation theatre are fully booked.

I was sent home again with another bag of pain killers.....

My qns for the Singapore medical system...
1. if a patient comes in via ambulance complaining of pain, how could A&E make them wait 9hrs before seeing the related Doctor? In such a big hospital and high patient flow, how is it possible to have only ONE doctor on call for emergency cases? And at KKH, operation in such cases only happens on Monday?

2. If a patient were given high doses of painkiller by injection or medication, how could they expect the patient to determine the intensity of the pain in emergency cases?

3. What happens if I delay 2mth later to get my ultrasound at SGH? What if my cyst rupture due to the size and went undetected?

Just because government hospitals are subsidized doesn't mean they can take people's life lightly? Long waiting hours... And haphazard treatments or checks? And go home with 2 big bags of painkillers till we meet again... I try to survive on that 2 bags of painkillers and not rupture my cyst before my operation 2 weeks later...

Catrina Wong
A.S.S. Contributor

Hi ASS,

I would like to highlight to you this incident where I saw a few police officers were surrounding this handicapped auntie and a younger girl who might possibly be mentally challenged making a living selling tissues. I have always walked past them and usually they don't harrass people to buy and the auntie will just park her wheelchair in one corner and sell tissues. It is already tough for the handicapped and disabled to find employment as a normal person and the government doesn't provide sufficient welfare.

Why does the police still need to be so harsh by even attempting to deny them of this one and only channel to earn a living? I feel that the police should take a step back when it comes to this. Shouldn't the police be spending more time and effort on solving crimes and catching criminals instead of going around chasing away the mentally challenged and the disabled? Where is the compassion in Singapore? Please help to publish this to create some awareness. Thank you.

Issac
A.S.S. Contributor

Dear All Singapore Stuff,

Please see the screenshots attached.

This Pinay Singapore permanent resident, Marianne Beltran, said that it is very unfair that Singapore has quotas on the number of foreigners who are admitted into Singapore's local universities. She claimed that it is not meritocratic and she feels frustrated when she sees less capable Singaporeans get into the course she wants. She made these comments on the hardwarezone forum, using the account "bestification03@gmail.com". She wants Singaporeans to know that they should not be ignorant to other peoples' woes just because they are benefiting from an unfair system.

Netizens were able to CSI the Pinay and found that she had been studying in Singapore from young and she graduated from Serangoon JC in 2014. Her facebook is here: https://www.facebook.com/marianne.beltran.14

Is this pinay demanding too much from Singapore? Isn't it enough that our government has given her a house and an education?

It is not Singaporeans' fault that she did not meet the university admission criteria for the course she wants.

Perhaps the pinay should work harder instead of complaining about how unfair the Singapore system is.

Lee TC
A.S.S. Contributor

Dear A.S.S,

Gain City has the worst service standards and are not apologetic about it.

It took me over 7 weeks for Gain City to solve my aircon problem. I only went to them ONLY because I have a servicing contract with them. Despite this, their service really sucks.( NO more after this!)

In mid March, I complained that the aircon was not cold. Was told that a gas pressure test is required . This took 2 weeks for a date to be given. Seems that only one team to service all over singapore for this test. OK fine.

After testing, claimed pipe leaking. No report, no nothing. OK Fine.

Then gave me another date 2 weeks later for sales team to come down and provide quote. By now already in mid April . On said date, nobody turned up. I called and they claimed no appointment but after checking again, found the appointment. They then told me the cost ( now no need to go down to view so wasted my time waiting! Seems odd that they cant find appointment but can give quote when earlier they said only sales team can quote) . I had to wait another 2 weeks for repair- they could not prioritise even after acknowledging they were at fault for missing appt- so they don't care even if they made a mistake. So altogether over 7 weeks - completed in MAY.

This is not the only issue. I had to speak to 4 different customer service staff .When I asked to speak to someone senior- cannot. When I wanted to complain about poor sevice, they said write in. When I wrote in- guess what? NOBODY replied but they auto acknowledge receipt of my complaint. Up to today, over one month after my written complaint, no call.

DO NOT SUPPORT THEM. THEY ARE IRRESPONSIBLE AND HAVE NO CUSTOMER SERVICE. Gain city has forced me to use other avenues to air my complaints because they are either too lazy or too egotistic to respond to their customer.

This is a company that is wasting their money advertising their great brand- this is really false advertising.

I WILL NEVER EVER BUY THEIR PRODUCT OR USE THE SERVICE AGAIN. And it seems I am not the only one with a problem with this company.

Mrs Wong,
A.S.S Contributor